Revenue Operations Manager

About Us:

Orange Charger is at the forefront of revolutionizing EV charging solutions for multifamily properties. We are seeking a dynamic and experienced Revenue Operations Manager to drive and optimize revenue-generating processes across our direct and channel sales channels. This pivotal role requires a strategic thinker with a strong operational mindset, adept at making data-driven decisions. Join us in shaping the future of sustainable transportation.

Responsibilities:

• Sales Process Optimization:
  • Define and refine end-to-end sales processes, focusing on lead generation to deal closure.
  • Identify bottlenecks, streamline workflows, and implement best practices for increased efficiency and effectiveness.
  • Support in the development of a project management playbook to support an efficient sales process
• Data Analytics & Reporting:
  • Develop and manage a robust reporting framework providing actionable insights into sales performance, pipeline velocity, conversion rates, and revenue forecasts.
  • Utilize data-driven insights to guide strategic decisions and enhance overall sales effectiveness.
• Sales Enablement:
  • Collaborate with the sales leadership team to equip the sales force with necessary tools, training, and resources.
  • Develop and refine sales methodologies, playbooks, and training materials to ensure continuous improvement.
• Systems & Technology:
  • Work with sales leadership to plan and facilitate the implementation and optimization of sales technologies, including CRM, sales engagement platforms, and analytics tools.
  • Ensure seamless integration between systems to provide a unified view of the sales process.
• Marketing Operations: 
  • Collaborate with marketing to align demand generation strategies with sales objectives and utilize tools (ZoomInfo & CoStar) for targeted lead list generation, ensuring a consistent and high-quality lead flow.
  • Manage and optimize marketing automation tools for accurate lead scoring, nurturing, and seamless hand-off to sales, enhancing campaign effectiveness.
  • Develop and maintain dashboards to track key marketing KPIs, providing insights for continuous improvement in lead conversion and campaign ROI.
• Sales Forecasting & Planning:
  • Work closely with Finance, Sales, Supply Chain leaders to develop accurate revenue forecasts, sales projections, and inventory requirements.
  • Provide insights into potential revenue risks and opportunities to guide strategic decision-making.
• Channel Partner Management:
  • Collaborate with leadership to ensure effective processes and tools for communication, training, and joint business planning with channel partners.
  • Monitor partner performance and identify areas for growth.
• Cross-Functional Collaboration:
  • Foster alignment between Sales, Marketing, Finance, Legal, and Customer Support teams to ensure a cohesive revenue operations strategy.
  • Collaborate and support the execution of go-to-market strategies.
  • Support in identifying customers with the highest LTV and work closely with Customer Success and Sales to develop success metrics for pilot projects with these customers.

Qualifications:

• Proven experience in Revenue Operations, Sales Operations, and Marketing Operations or related roles within technology companies.
• Deep understanding of B2B sales processes, funnel dynamics, and channel partnerships.
• Strong analytical skills with a track record of leveraging data to drive business decisions.
• Proficiency in CRM systems (Hubspot is a plus) and sales enablement tools.
• Excellent communication and collaboration skills with the ability to interact effectively across various departments, as well as customers.
• Strategic mindset with the ability to balance long-term goals with day-to-day operational needs.
• Experience with hardware + software sales preferred.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career advancement.

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